How long does it take to receive my items?
Media Mail takes anywhere from 5-10 business days to reach you, depending on your location. Expedited shipping takes from 3-5 business days, depending on your location.
What is your return policy?
We offer a 30 day money back guarantee, less shipping, on unopened dvds. It rarely happens, but if a dvd is defective, let us know and you can return it for exchange for the same title, within 30 days of purchase. If we are out of stock on the movie you returned, you will receive a full refund.
I am looking for a particular movie that you don't show in your store. Can you get it for me?
Yes, we handle special requests. Send us an email with the title of the movie and as much information as possible, since many titles have been remade and there can be several versions of the same movie title available. We want to make sure you get exactly what you're looking for. We will be in contact with you as soon as possible with availability and pricing on your movie.
Do you charge sales tax?
Yes. Memorable Movies charges 7.25% sales tax to Illinois residents. Due to Illinois regulations, sales tax is charged on the total price of the sale, including shipping and handling.