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How fast do you ship orders?
Do you sell Books, CDs or UMDs?
How long does it take to receive my items?
What is your return policy?
What payment methods to you accept?
I am looking for a particular movie that you don't show in your store. Can you get it for me?
What is your privacy policy?
Do you charge sales tax?
What method of shipment do you use?
What are your hours of operation?
How do I contact you if I have questions?
Do you ship internationally?


How fast do you ship orders?
All orders ship within 3 business days of receipt of payment. If paying by personal check or echeck, orders ship once check has cleared.

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Do you sell Books, CDs or UMDs?
Yes, we carry all of those products directly on our website. Our web address is: http://www.memorable-movies.com

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How long does it take to receive my items?
Media Mail takes anywhere from 5-10 business days to reach you, depending on your location. Expedited shipping takes from 3-5 business days, depending on your location.

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What is your return policy?
We offer a 30 day money back guarantee, less shipping, on unopened dvds. It rarely happens, but if a dvd is defective, let us know and you can return it for exchange for the same title, within 30 days of purchase. If we are out of stock on the movie you returned, you will receive a full refund.

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What payment methods to you accept?
We accept Money Orders in US Dollars, Personal Checks drawn on US Banks, Google Checkout and Paypal.

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I am looking for a particular movie that you don't show in your store. Can you get it for me?
Yes, we handle special requests. Send us an email with the title of the movie and as much information as possible, since many titles have been remade and there can be several versions of the same movie title available. We want to make sure you get exactly what you're looking for. We will be in contact with you as soon as possible with availability and pricing on your movie.

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What is your privacy policy?
Your privacy is safe with us. Memorable Movies will never give, sell, rent or loan any information about our customers to any third party.

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Do you charge sales tax?
Yes. Memorable Movies charges 7.25% sales tax to Illinois residents. Due to Illinois regulations, sales tax is charged on the total price of the sale, including shipping and handling.

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What method of shipment do you use?
We normally ship by USPS but also use UPS and DHL.

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What are your hours of operation?
Our hours of operation are 10 am to 6 pm, Monday thru Friday. We are closed on weekends and holidays.

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How do I contact you if I have questions?
We can be reached at info@memorable-movies.com

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Do you ship internationally?
Yes. We ship to most parts of the world. Please contact us for shipping rates or visit our website to purchase for international shipment.

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Last Updated: 16 Feb 2008 02:14:07 PST home  |  about  |  terms  |  contact
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